Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.

To exercise your right of withdrawal, you must inform me

Sylvia Wolff
Kollwitzstraße 76
10435 Berlin
E-Mail: kontakt@sylvia-wolff.de
Telefon: +49 151 56336552

by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, I shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which I receive notification of your withdrawal. I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

I may withhold reimbursement until I have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods to me without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal. The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)